Legal
Privacy Policy
Effective Date:
Your privacy matters to us.
This Privacy Policy explains how Vosnor collects, uses, and protects the personal information you provide when you interact with our website or contact us about our PCBA manufacturing services. Please read it carefully.
Overview
Vosnor ("we", "us", or "our") is a factory-direct PCBA engineering and manufacturing company headquartered in Humen, Dongguan, Guangdong, China. We operate this website to provide information about our services and to facilitate business enquiries from overseas electronics companies, hardware brands, engineers, procurement managers, and supply chain decision-makers.
This Privacy Policy applies to personal information collected through our website, contact forms, direct communications, and any other interactions you have with Vosnor in the context of our B2B services. It does not apply to information collected through third-party platforms (such as LinkedIn or Alibaba), which are governed by their own privacy policies.
By using our website or submitting an enquiry, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
We collect personal information in the following ways:
2.1 Information You Provide Directly
When you contact us, submit an enquiry form, or communicate with us about a project, we may collect:
- Your name and job title
- Company name, industry, and country
- Business contact details (phone number, business address)
- Project details such as BOM files, board specifications, quantities, and technical requirements you choose to share
- Any other information you voluntarily include in your message or attachments
2.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address and approximate geographic location (country or city level)
- Browser type, version, and operating system
- Pages visited, time spent on pages, and referring URLs
- Device type and screen resolution
- Cookie identifiers and session data (see Section 9)
2.3 Information from Third-Party Channels
If you contact us through LinkedIn, Alibaba, or other third-party platforms, we may receive the information you share through those channels. That information is subject to both this Privacy Policy and the privacy policy of the relevant third-party platform.
How We Use Your Information
We use the personal information we collect for the following purposes:
- Responding to enquiries: To review your project requirements, prepare quotations, and communicate with you about your PCBA manufacturing needs.
- Managing business relationships: To maintain records of ongoing or past projects, orders, and communications as part of our manufacturing and quality management processes.
- Improving our website and services: To understand how visitors use our site, identify areas for improvement, and ensure our content is relevant to our target audience.
- Legal and compliance obligations: To comply with applicable laws, regulations, and contractual obligations, including export control requirements and trade compliance.
- Business communications: To send you relevant updates about your enquiry, project status, or our services where you have expressed an interest or entered into a business relationship with us.
We do not sell your personal information to third parties, and we do not use it for unsolicited mass marketing.
Legal Basis for Processing
Where applicable data protection laws (including the GDPR for visitors in the European Economic Area and the UK) require a legal basis for processing personal information, we rely on the following:
| Processing Activity | Legal Basis |
|---|---|
| Responding to your enquiry | Pre-contractual steps / Legitimate interests |
| Managing an active business relationship | Contract performance / Legitimate interests |
| Website analytics and improvement | Legitimate interests / Consent (where required) |
| Compliance with legal obligations | Legal obligation |
Where we rely on legitimate interests, we have assessed that our interests are not overridden by your rights and freedoms. You have the right to object to processing based on legitimate interests at any time (see Section 10).
International Transfers
Vosnor is based in China. If you are located in the European Economic Area (EEA), the United Kingdom, or another jurisdiction with data transfer restrictions, please be aware that your personal information will be transferred to and processed in China.
China does not have an adequacy decision from the European Commission or the UK Information Commissioner's Office. Where such transfers occur, we rely on appropriate safeguards such as standard contractual clauses or other mechanisms permitted under applicable law to protect your information.
By submitting an enquiry or using our website, you acknowledge that your information may be transferred internationally as described in this section.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy, or as required by applicable law and contractual obligations.
- Enquiries that did not result in a project: Typically retained for up to 2 years from the date of last contact, to allow us to follow up if you re-engage.
- Active or completed customer projects: Retained for the duration of the business relationship and for a reasonable period thereafter (typically up to 7 years) to satisfy legal, accounting, quality traceability, and warranty obligations.
- Website analytics data: Retained in aggregated or anonymised form; identifiable data is not kept beyond what is necessary for site improvement purposes.
When personal information is no longer needed, we delete or anonymise it in a secure manner.
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, loss, or destruction. These measures include access controls, secure data storage practices, and staff awareness of data handling responsibilities.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us promptly using the contact details in Section 14.
Technical data you share with us (such as BOM files, schematics, or specifications) is treated as confidential and is used solely for the purpose of processing your enquiry or fulfilling your order.
Your Rights
Depending on your location and applicable data protection laws, you may have the following rights in relation to your personal information:
- Right of access: Request a copy of the personal information we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete personal information.
- Right to erasure: Request deletion of your personal information, subject to our legal and contractual obligations to retain certain records.
- Right to restriction: Request that we restrict processing of your personal information in certain circumstances.
- Right to data portability: Receive your personal information in a structured, machine-readable format where technically feasible.
- Right to object: Object to processing based on legitimate interests, including for direct marketing purposes.
- Right to withdraw consent: Where processing is based on your consent, withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please use the contact details in Section 14. We will respond to your request within the timeframe required by applicable law (typically 30 days). We may need to verify your identity before processing your request.
If you are located in the EEA or UK and are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.
Children's Privacy
Our website and services are directed exclusively at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently received information from a minor, please contact us and we will take prompt steps to delete it.
Third-Party Links
Our website may contain links to third-party websites and platforms, including LinkedIn, Alibaba, YouTube, Facebook, and Instagram. These links are provided for your convenience and do not constitute an endorsement of those sites or their privacy practices.
We have no control over the content or privacy practices of third-party websites. We encourage you to review the privacy policy of any third-party site you visit. This Privacy Policy applies only to information collected through our own website and direct communications.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or the services we offer. When we make material changes, we will update the effective date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes are posted constitutes your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how we handle your personal information, please contact us using our contact page:
Vosnor
Humen, Dongguan, Guangdong, China
We aim to respond to all privacy-related enquiries within 30 days of receipt.
This Privacy Policy was last updated on .
Have questions about your data?
Get in touch with the Vosnor team. We'll respond to any privacy-related enquiries within 30 days.